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Due to the nature of the products Immensus Cosmetics are unable to offer any refunds.

If your product has arrived damaged then please notify us on within 5 days of receiving the item.

Please ensure you follow all steps below for a quick resolution 

  • Take Photographs Of The Damages
  • Provide Your Full Name
  • Brief Description Of The Damage
  • Most Importantly Your Order Number

We will do our best to provide a fair resolution.